Meet Our Leadership

Bob McLaughlin

Chief Operating Officer

Bob is a 29 year U.S. Army veteran who deployed several times in service to our nation to Bosnia, the Horn of Africa, Iraq and Afghanistan during his tenure in the army. A husband and father of five children, he knows first-hand the challenges often created by military service and is using his passion and knowledge of our community to lead the Mt. Carmel Veterans Service Center, ensuring that we are a Beacon of Support for military, veterans and their families. His appointment to the Colorado Department of Veteran Affairs in 2016 provides him with great insight into the needs of veterans throughout our state and not only in the Pikes Peak Region. Originally from Massachusetts, he is a passionate New England sports fan and is often found sparring with our own Randy Gradishar over which color is best… Bronco Orange or Patriot Blue!

Paul Price

Director of Operations

Paul retired from the U.S. Air Force after 25 years of service on human capital development programs. Paul served throughout the U.S., Germany, Japan, and the Middle East. Following his Air Force service, he transitioned into the private sector where he was the Chief Administrative Officer for a technology firm in Washington, DC and then Senior Recruiter for an executive search agency in Colorado. Paul holds a Bachelor’s in Communications from the University of New Hampshire, a Master’s in Personnel Administration from Buffalo State College, NY, and was a National Defense Fellow at the Institute for National Security Studies. Paul is active in his church and enjoys skiing, hiking, and volunteering at the Air Force Academy Equestrian Center supporting the Warrior Wellness Equine Therapy Program.

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Leslie Abrams

Administrative Assistant

About Leslie

Leslie, a native of Northern California, has spent the last 32 years in Colorado, primarily as administrative support in the legal field. Leslie serves as the Executive Assistant to the Chief Operating Officer and Director of Operations of Mt. Carmel… and you know what that means… Leslie keeps the ship afloat! Leslie’s enthusiasm, charm and confident demeanor enables her to keep our leaders on track with ease! Leslie is also behind the scenes working on our Social Solutions ETO case management system to ensure we deliver the best support possible to the veterans and families that use our services.

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Team Member Shawna Dusharm
Shawna Dusharm

Greet and Connect – Front Desk

About Shawna

Shawna is a retired U.S. Army Operations NCO with 22 years of service. Originally from Alamogordo, N.M., she joined the Army to serve as her father before her. She has served in North Carolina, Korea, Texas, and Germany with deployments to Kosovo, Kuwait, Iraq and Afghanistan. Her husband is also a retired Soldier and they are proud of their two girls, two boys and twin granddaughters. Today, she holds a Bachelor’s in Business Administration from Columbia College. Away from work she enjoys exploring Colorado. She is proud to continue serving veterans, service members and their families.

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Missy Ward

Director of Marketing and Communications

About Missy

Missy  joins us with a robust and diverse history of management, communications and community engagement.

After moving from Texas to Colorado in 2008, Missy dedicated herself to raising her special needs children, being a military spouse and volunteer work.   She also launched a successful consulting firm, Flutterby LLC, that offers brand management and marketing to nonprofit, business, community and political organizations.  Missy attended Texas Tech University where she studied Mass Communications and Marketing.

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Laura Marth

Partner Relations Coordinator

About Laura

Laura Marth has a passion for local nonprofits and has spent a majority of her career sharing their impact within the community as a communication and marketing professional.  In her role as Partner Relations Coordinator at Mt. Carmel VSC, she helps promote Partners’ commitment to military, veterans and their families as a strong network of support is

built to empower lives.  Laura received her B.A. in Public Relations from

Wartburg College in Waverly, Iowa.  She, her husband, two daughters and son are active in their church and school communities.

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Randy Gradishar

Outreach Coordinator

About Randy

Randy, a former professional athlete, was raised in Champion, OH, a small northeast Ohio community. Randy credits his father, a WWII veteran and grocery store owner, for teaching him a strong work ethic and the importance of customer satisfaction. In 1974, after playing football for Legendary Coach Woody Hayes at The Ohio State University and earning a BA degree in Distributive Education, Randy was drafted by the Denver Broncos…enjoying a 10-year career, with the “Orange Crush” defense and a trip to Super Bowl XII. Following his NFL career, Randy proudly participated in 3 USO tours; visiting our troops in Iraq, Kuwait, Afghanistan, Kyrgyzstan, Qatar, UAE, Bahrain, and Saudi Arabia. He also frequents Ft. Carson in Colorado Springs. Apart from working alongside Jay Cimino, President & CEO of Phil Long Dealerships, Randy and his wife enjoy bicycling, bible study, and serving non-profits.

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Marcia Mitchell


About Marcia

Marcia joined the Mt. Carmel Veterans Service Center family in April 2019. She has a M.S. degree in accounting and over 15 years’ experience working with non-profit organizations in the Colorado Springs area including health care and science education organizations.  Having recently completed the AICPA’s Not-for-Profit certificate program, she is excited about working with the team to strengthen systems and processes and develop a financial model for organizational sustainability. The daughter of a career Marine and Vietnam veteran, Marcia has lived on both coasts but decided to settle in beautiful Colorado 25 years ago after visiting it in a cross-country motorcycle trek. She loves to walk her dachshund dogs, go on road trips, and tries to do something creative every day with paper and paint. 

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Dana Henkle


About Dana

Dana Henkle joined Mt Carmel in August 2020 as the Accountant in the Finance Dept. She has a Bachelors degree in Business Administration with a certification in Human Resources from Colorado State University.  Dana brings 12 plus years of Accounting Management experience, seven of these at a non-profit Senior Living Community in Longmont, Colorado.  She moved to Colorado Springs in 2013 to pursue her dream of joining a non-profit team that provides assistance to others.  She has one daughter and is currently very busy raising another generation of rescued puppies.  Dana feels very blessed to have the opportunity to be a member of the Mt Carmel team.

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Alicia Grantham

Director of Fundraising and Development

About Alicia

Alicia Grantham joined Mt. Carmel in May 2020 as the Development and Fundraising Coordinator following three years as the Director of Donor Services at the Community Foundation in Augusta, Georgia.   While in Augusta, she served as a Board Member for Leadership Augusta, Augusta Chamber of Commerce Business Education Advisory Committee, and the Augusta Estate Planning Council.She has lead efforts in developing and cultivating relationships with donors and grantors, and has had a significant impact on increasing organization asset size.  She has participated in numerous community collaborations and has a strong track record of building relationships with others for a positive impact.She holds a degree in economics and finance from Southern Methodist University, received her Juris Doctorate from the University of Arkansas, and is a member of the State Bar of Georgia.

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Melodie Owens

Resource Development and Events Manager

About Melodie

Melodie brings with her a background of working in the Resort/Hospitality business for the last 25 years. She has been involved in fundraising, sales and planning events in Breckenridge, Vail and in Colorado Springs. Most recently she was the Regional Director of Catering and Convention Services for the 365 Grand Properties, the Antlers and the Mining Exchange Hotels, previously she spent 8 years at the Cheyenne Mountain Resort.  Melodie is the daughter of a Korea/Vietnam veteran.  Her Father served in the Army for 23 years, living in the Azores and Colorado. She has served as the Honorary Commander for the 302nd Airlift Wing, 2007-2015, Board of Directors for One Nation Walking Together, volunteered and served on committees and boards for the WTU, USO, The Home Front Cares and First United Methodist Church.

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Alisha Hall

Grants Manager

About Alisha

Alisha Hall, MEd has been the Grants Manager with Mt. Carmel Veterans Service Center since its inception in 2016. Alisha began her career as a public school teacher in rural southeast Colorado. Her transition into the nonprofit world has been very rewarding. She has 15 years of grant writing experience and has worked with many nonprofits whose mission is to “serve others.” Mt. Carmel has become her primary focus as she quietly works behind the scenes to secure resources for Mt. Carmel to have a positive impact on veteran and military families in Colorado.

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Contact Our Departments

Behavioral Health 

Our Behavioral Health services include confidential individual, group and couples therapy., no-cost therapeutic retreats, and non-traditional therapies including trauma-focused yoga, PTS-focused art and photo therapy, tai-chi and more.

Supportive Services

Working with national and community partners, we offer a hand-up to members of the veteran community experiencing crisis. We strive to help people stabilize their lives so they can utilize the other wellness and career services they may need.

Transition & Employment

The Transition and Employment team assists transitioning service members, veterans of all eras, spouses and their family members in gaining meaningful employment.

Mt Carmel Blog


Stay connected and informed with our newsletter published six times a year.

Veteran’s Voice Podcast




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By submitting this form, you are consenting to receive marketing emails from: Mt. Carmel of Colorado, PO Box 85, Colorado Springs, CO, 80901. You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact